The healthcare professionals at Women’s Healthcare Center strive to provide the best (health)care available. In the interest of quality assurance, we value your opinion and feedback (both positive and negative) as this allows us to continuously improve patient treatments and experience.
In case for any reason you are not fully content with your treatment at WHC, please contact your healthcare professional. A complaint may be due to miscommunication or managed expectations. Your healthcare professional will welcome the opportunity to resolve any issues and discuss your further options.
In case you and your healthcare professional are unable to resolve the issue amongst yourselves, a complaint can be filed with our internal WHC complaints officer: Mr. F.Ottenhoff via firstname.lastname@example.org. In case of a complaint, we strive to resolve the complaint within 6 weeks of receipt. A complaint can also be filed through an (external) independent complaints officer: Klachtconsult (http://www.klachtconsult.nl/).
WHC makes use of an independent complaints committee of ZKN. The complaints committee can be contacted via: Stichting in case you are considering holding your healthcare professional liable (for example in case of damages).
Telephone number: 070-3105310
For information relating to the independent complaints commission we refer to: English - De Geschillencommissie Zorg
Please bear in mind the following: